Operations Control Centre

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Operations Control Centre

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Computrad has a strong partnership with Trend who has invested over £500,000 in enhancing its Operations Control Centre which lies at the heart of the Loudwater (High Wycombe) facility.

This includes a 24 hour Fault Management Operation, a dedicated Network Management team and a Technical Assistance Desk. The latest investment has resulted in a new, state of the art facility, which came on line during Q3, 2002, to provide even better hosted Network Management Services to a growing customer base.

The Technical Assistance Desk, manned by engineers trained on a wide range of networking equipment and technologies, is located beside both the Network Management team and Call Logging operators so that any call or alarm can be quickly analysed and passed to a suitably trained individual for action thus minimising the response time for dealing with customer's faults or enquiries.

The whole area employs security cleared staff and is protected by stringent security measures.

Network Operations Centre

Hardware Maintenance and ProActive Monitoring Maintenance Contracts

For a technical consultant to call you click here and they will do so at the time you specify. If you are looking for a quotation or need help designing your solution then click here.

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Thursday 18th Mar 2010 am

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