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Computrad who partner with Trend and they have
integrated its Technical Assistance capability
with its Fault Management Operation to provide
customers with only one number to call and a single
point of contact for all their service enquiries.
The Technical Assistance Desk is manned by Specialist
Support Engineers who employ advanced information
systems and tools to quickly resolve issues on
a wide variety of networking hardware and software.
They are in regular contact with the leading product
suppliers and service providers to ensure that
customers are kept fully aware of any major developments
and are provided with the best possible support.
The Technical Support team provide support for
users regarding the applications, configurations
and operations of their networking systems and
products.
The benefits are that Major Savings are made
on both our customer's time and resources and
expert advice is only a telephone call away -
24 x 7 x 52!
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