Technical Assistance Desk

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Technical Assistance Desk

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Computrad who partner with Trend and they have integrated its Technical Assistance capability with its Fault Management Operation to provide customers with only one number to call and a single point of contact for all their service enquiries.

The Technical Assistance Desk is manned by Specialist Support Engineers who employ advanced information systems and tools to quickly resolve issues on a wide variety of networking hardware and software. They are in regular contact with the leading product suppliers and service providers to ensure that customers are kept fully aware of any major developments and are provided with the best possible support.

The Technical Support team provide support for users regarding the applications, configurations and operations of their networking systems and products.

The benefits are that Major Savings are made on both our customer's time and resources and expert advice is only a telephone call away - 24 x 7 x 52!

For a technical consultant to call you click here and they will do so at the time you specify. If you are looking for a quotation or need help designing your solution then click here.

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Friday 3rd Sep 2010 am

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