NetCare Support Services

   
NetCare Support Services Quote Request
  • Single source multi-vendor network support
  • Single source mixed technology support (security, content, converged networks)
  • Accredited to the highest level with all major vendors
  • Up to 24 hour, 365 day cover, nation-wide
  • Computerised fault management centre, manned 24 hours a day
  • Network trained field service engineers backed up by product specialists
  • Distributed spares holding and regional support offices
  • Flexible response and fix times (2, 4, 8 hour response and fix)
  • Guaranteed on-site fix of network equipment
  • Free telephone assistance (9 am - 5.30 pm Mon - Fri)
  • Inclusive network test and troubleshooting service
  • Information updates and software maintenance
  • Fixed cost engineering support and ad hoc project work
  • Easily administered additions and deletions to the contract
  • Pioneering low call discounts and priority call rating options
  • Liaison and escalations to vendors and other service providers

   

 

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Wednesday 17th Mar 2010 pm  

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