Network Services

Common Services

Common Services

Help desk
Multi-vendor Support
Account Management
SLA & Performance Guarantees
24 hours x 7 days x 52 weeks cover available
Working day, Out of Hours or Continuous Cover
2, 4 or 8 hour, or Next Working Day Responses
Change Management
Business Take On Procedures
Escalation Process
Customer Escalation
Contract Variations
Engineer's Technical Capability and Skill Set Coverage

All of the above is available in the UK and most of Europe

• Hardware Maintenance and ProActive Monitoring Maintenance Contracts
• Trouble Shooting
• Remote System Support
• Technical & User Training Courses
• Consultancy Services
• Infrastructure Design & Implementation
• Compliance and Corporate Governance Solutions
• Managed IT Services
• Service Desk
• Field Services
• Engineer Technical Capabilities and Skillsets
• Network Services
  • Common Services
  • NetCare
  • NetControl
  • NetSecure
  • NetConnect
  • ServicePack
  • Specialist Support Services
• Projects
• Systems Management