 Consultancy and Engineering DaysNetwork Management - The Future Organisations with mission critical networks are demanding ever higher levels of network availability and support. However there is a limit to how fast a network support engineer can reach site. To bring the guaranteed response and fix times down to below two to three hours, support teams must either employ dedicated on-site resource, which can prove expensive, or establish links with specialist support organisations that have the resources, expertise and remote monitoring and diagnostic tools to help them manage their networks. Computrad's partnership with Trend Network Services who have invested heavily in the skills and tools required to manage multi-vendor network equipment, Wide Area links and other key devices connected to the network infrastructure (Unix Systems, Servers, Gateways etc) all from their network management centre, running 24 hours a day. These specialist tools are brought together to form the Network Control Centre product which is used as part of the new NetControl service. This forms an integral part of the Network Management area of the Operations Control Centre, based at Loudwater.
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