Network Services

ServicePack

Service Packs are packaged to offer the following :-

Software patch investigation

• What are the latest patches for all supported software
• What do they address
• Fully tested in Computrad and Trend's Lab Facility

Onsite software upgrades (minor updates)

• Upgrade of minor patches to address vulnerabilities

Onsite software upgrades (version updates)

• Upgrade of major patches for added features

Policy changes

• Adding, updating or removing policy rules

Holiday cover

• Providing a specialist consultant to cover for holidays or sick leave

Technical advice

• Experts skilled in particular products, technologies or tools

On-site training
Event response
Banked engineering days

• Hardware Maintenance and ProActive Monitoring Maintenance Contracts
• Trouble Shooting
• Remote System Support
• Technical & User Training Courses
• Consultancy Services
• Infrastructure Design & Implementation
• Compliance and Corporate Governance Solutions
• Managed IT Services
• Service Desk
• Field Services
• Engineer Technical Capabilities and Skillsets
• Network Services
  • Common Services
  • NetCare
  • NetControl
  • NetSecure
  • NetConnect
  • ServicePack
  • Specialist Support Services
• Projects
• Systems Management