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     Network Audits and DocumentationNetwork Audits and DocumentationIn order to proficiently maintain and support a network it is vital to have up-to-date, accurate information on the equipment used, its location and connectivity. Without this faults and issues are much harder to resolve. For example, inaccurate information can result in the wrong spares being supplied, the right spares being despatched to the wrong location or the engineer on site having difficulty in even locating the faulty equipment. With networks constantly changing, and IT departments under pressure to do more, with less resources, it is increasingly difficult for network professionals to find the time to track changes and keep information up to date. Experience has shown that even the best run organisations have difficulty producing such information readily and in an easy use format. To address this issue, Computrad has put in place its Network Audit and Documentation Services. These have been specifically designed to furnish the information needed, by both the client and by Computrad, to ensure that faults can be rectified first time and as quickly as possible, with the primary goal of reducing network downtime. The major objective of the services is to gather and collate as much information as possible on the network equipment. In particular:
In the course of delivering this service, Computrad has built up considerable expertise in carrying out audits, and from the information gathered, producing high quality documentation. In fact, Computrad has pioneered this service and, with over 60 projects completed, can claim to be one of the few organisations able to professionally offer such a service. These services can also allow customers to off-load the administration and other time consuming activities that prevent busy IT departments from developing and improving the support to their users
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