Changer

Please call on (+44) 0208 568 2223 for further information or alternatively email us at sales@computrad.co.uk. If you need a quotation then please click here. If you would like someone to call you back FREE then click here.

Thin Client Solutions such as Citrix MetaFrame Access Suite and Microsoft Terminal Server provide secure, easy access to managed applications and information while simplifying their deployment and administration in today’s complex computing environments. These solutions address specific information access challenges faced by organizations of all sizes.

Citrix and Microsoft solutions enable employees and partners to find, organize and collaborate on applications and information—yielding higher productivity, better customer service and improved decision-making. Equally important, Citrix and Microsoft solutions increase overall access security and immediately deliver measurable returns and benefits.

Changer in today's IT networks can be extremely complex and can be baffling to even the most senior and knowledgeable IT Manager.

This is where the all-knowing and all-powerful Computrad Changer engineer can assist in resolving your IT Issues..

In an emergency situation, Computrad can provide Changer assistance instantly, either on-site, by phone or remotely. We will investigate your network using devices to expose data control at protocol level. By performing this, we are able to understand the overall communications scenario and therefore see where, and possibly what, faults exist. We can also provide Changer assistance to help you design the optimal solution for your specific requirements.

Computrad deal with customers from small SME's all the way up to large corporates and public sector. We also have extensive experience of dealing with the US Military across the UK and Europe.

Most networks are able to operate despite having some minor errors, however in a Changer failure or problem situation these can mask the fault that is actually the cause of the network issue. Computrad's approach, therefore, deduces the key areas of fault quickly, in order to conduct the necessary remedial action.

Computrad recognises that most Changer networks are a combination of products integrated in order to enhance performance. This is why we have affiliations and accreditations with most of the major vendors out there in the market.

You can be assured that Computrad is totally vendor independant and as such are able to offer you a solution that best fits your needs from the whole array of vendors out in the IT market.

Computrad - we address your Changer issues.

Changer Options

Computrad's IT Services provide cost effective Outsource Support solutions for businesses users of Changer. Our carefully designed Changer options have been assembled so that together we can tailor the right package for your business.

As standard with all of our support we guarantee that all of our Changer specialists are industry experienced, trained and vendor qualified dedicated individuals.

We constantly deliver guaranteed response times, maintaining your businesses productivity.

Our carefully designed Changer remote support options have been assembled so that together we can tailor the right package for your business.

We constantly deliver guaranteed response times, maintaining your businesses productivity. This package is ideal for businesses who would like to retain staff onsite to troubleshoot hardware problems and have the backup of a specialist bank to solve Changer problems.

Benefits

• Reduced TCO
• Access to Specialists
• Reduced Down Time
• Increased Operational Efficiency

Included Services

• Remote & Onsite Support
• Network Stabilisation
• Auto Patch Management
• ICT Advice & Planning
• Daily optimisation
• Daily AV scanning
• Daily Network Inventory Auditing
• 3rd Party Liaison
• Pro-Active monitoring
• Security testing
• Planned Migrations

Computrad can provide its clients with a remote network monitoring service. This service is designed to address the need for organizations to have their network monitored due to lack of internal resource. Computrad can tailor the Remote support service to the customers needs, whether on an advisory basis, or a fix and advise. Computrad will then allow our engineers to monitor and access any remote network in real time, thus saving the customer the need for costly network monitoring tools and expensive resources.

Our consultants can also be used in a variety of applications from managing changes, creating strategies, creating tenders, conducting network audits, managing and installing rollouts of servers / software to simply replacing staff on leave or on holiday. For longer periods of consultancy, special rates can apply.

Computrad believe that the initial installation and configuration of any system is the first important step to a reliable IT infrastructure. The engineers are cross-trained in all of our different solution areas, although each engineer chooses a particular area in which to become a specialist in. This means that all our engineers have had training in the disciplines that Computrad undertake and are prepared for the many and varied situations they may encounter.

There is no secret to Computrads success in the installation and configuration of IT systems and infrastructure. Every installation is treated separately and is based on agreements on acceptance criteria between Computrad and the customer. Before an installation commences, Computrad and the customer will agree on acceptance levels of the system being implemented, and the acceptable functionality of the solution being provided. Only when these levels have been achieved is the installation deemed to be complete and the system is then formally handed over to the customer. The system is then covered by a support agreement. This simple process eliminates any grey areas as to what forms part of an installation and what doesn't.

Computrad can provide on site hardware maintenance support for a whole range of Data, Voice, Server, PC, Laptop, Printers and peripheral products including Cisco, 3COM, Foundry, Alcatel, Madge, Siemens, Shiva, Avaya, Nortel Networks, HP, Compaq, IBM, and many more. The 24 x 7 response centre ensures that the engineers are dispatched with the correct spares so as to ensure that the problem is fixed on the first visit, thus keeping downtime to a minimum.

• Remote System Support
• Technical & User Training Courses
• Consultancy Services
• Infrastructure Design & Implementation

For further information please call us on +44 (0) 208 568 2223