Quality

Commitment to Quality

It is the policy of Computrad to maintain the highest level of quality standards for achieving and sustaining total customer satisfaction. The achievement of this policy shall be maintained and measured through a continuous and unrelenting quest for improvement via customer feedback and through the dedication and commitment of the entire Computrad staff.

Our reputation for quality and reliability is essential in maintaining our favoured position in the market-place. This reputation shall be sustained by timely delivery of quality services and products that conform to all specifications and requirements and which also consistently meet and exceed our customers' satisfaction levels.

All of the Team Members of Computrad have made the firm commitment to exceed our customers' expectations in quality. This is carried out by implementing and utilising the newest proven systems that encourage and atmosphere for continuous improvement. This commitment to Total Quality flows from our Mission Statement to all aspects of our organisation.

Our Quality Statement is as simple as ABC.

Achieve a relationship with our customers that develops complete trust and confidence.

Be proactive in utilising and developing systems to increase customer satisfaction.

Commitment to exceed our customers' expectations in quality, delivery and value

•  The Computrad Philosophy and Ethos
  
•  Our Mission Statement
  
•  Commitment to Quality