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IP Telephony

IP Telephony

Since the "Internet Protocol" or "IP" as it is more commonly known, has become the standard for transmission of data across networks all over the globe, there has been an unrelenting drive to use this same transport mechanism to carry voice signals. There are a whole host of benefits to organisations when establishing what is in effect a single network infrastructure for all voice and data traffic:

  • Consolidation of technical skills required by IT staff.
  • Greater return on investment in IT infrastructure.
  • Reduction in costs for voice calls between sites.
  • Wider scope for deploying complimentary applications.
  • Ease of managing a single network.

The difficulty for most companies investigating the technology, is deciphering the confusing messages put out by manufacturers and suppliers of IP Telephony products, as there are many different colours and flavours available. Essentially those approaching from a data background will tend to promote a "fully converged" or "server based" solution whilst those from the voice industry are likely to advocate a "migratory" approach involving a "hybrid solution". This can make the selection of the right system for your organisation fraught with difficulty.

At Computrad our technical sales consultants, supported by engineers with specialist knowledge and experience, carefully match the business requirement with the most appropriate technological solution. This process will involve giving careful consideration to all the parameters affecting the ultimate recommendation including:

  • Customer preference for specific manufacturers.
  • Protection of investment in existing infrastructure.
  • Existing network upgrade requirements for a fully or partially converged solution.
  • Matching functionality of different telephones with business use (Digital v IP Phone)
  • Future plans for other voice related applications (Cti, Video, Virtual Assistant, etc.)

Due to our long involvement in both the voice and data communications industries, Computrad are in the position of having well established relationships with most of the major players in this relatively new and exciting field. This effectively means that when seeking our assistance to guide you through the maze of technology in this area, we will put aside the "Manufacturers Hype" and deal only with the realities of what is best for your organisation

For a technical consultant to call you click here and they will do so at the time you specify.

For a technical consultant to call you click here and they will do so at the time you specify. If you are looking for a quotation or need help designing your solution then click here.

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Tuesday 7th Oct 2008 pm