ws-c3750-24ps-e


ws-c3750-24ps-e troubleshooting in today's IT networks is extremely complex and can be completely baffling to even the most senior and knowledgeable IT Manager when they decide to go wrong for no apparent reason!

Imagine this scenario. You have a Comms Room full of equipment that is merrily telling you, with a host of little green LEDs, that it is fine and completely operational. The network however, is running slower, everyone is shouting at you, and minutes are going by like hours whilst you try and figure out exactly where the problem is! This is where the all-knowing and all-powerful Computrad ws-c3750-24ps-e engineer can come to the rescue and save the day.

In emergency situations like this, Computrad can provide ws-c3750-24ps-e assistance instantly, either on-site, or remotely. We will investigate your network using devices to expose data control at protocol level. By performing this, we are able to understand the overall communications scenario and therefore see where, and possibly what, faults exist.

Most networks are able to operate despite having some minor errors, however in a ws-c3750-24ps-e failure situation these can mask the fault that is actually the cause of the network failure. Computrad's approach, therefore, deduces the key areas of fault quickly, in order to conduct the necessary remedial action.

Computrad recognises that most ws-c3750-24ps-e networks are a combination of products integrated in order to enhance performance. Several manufacturers and service providers can be involved, each supplying specialist parts of the network; hubs, switching, bridging, routing; the list is endless - it would be easy to push the problem onto "the other chap", but Computrad simply do not do this.

We don't point fingers - we fix your ws-c3750-24ps-e problem. Then we worry about who should carry the can!

Remote ws-c3750-24ps-e

Computrad's IT Services provide cost effective Outsource Support solutions for businesses users of ws-c3750-24ps-e. Our carefully designed ws-c3750-24ps-e options have been assembled so that together we can tailor the right package for your business.

As standard with all of our support we guarantee that all of our ws-c3750-24ps-e specialists are industry experienced, trained and vendor qualified dedicated individuals.

We constantly deliver guaranteed response times, maintaining your businesses productivity.

Our carefully designed ws-c3750-24ps-e remote support options have been assembled so that together we can tailor the right package for your business.

We constantly deliver guaranteed response times, maintaining your businesses productivity. This package is ideal for businesses who would like to retain staff onsite to troubleshoot hardware problems and have the backup of a specialist bank to solve ws-c3750-24ps-e problems.

Benefits

• Reduced TCO
• Access to Specialists
• Reduced Down Time
• Increased Operational Efficiency

Included Services

• Remote & Onsite Support
• Network Stabilisation
• Auto Patch Management
• ICT Advice & Planning
• Daily optimisation
• Daily AV scanning
• Daily Network Inventory Auditing
• 3rd Party Liaison
• Pro-Active monitoring
• Security testing
• Planned Migrations

Computrad can provide its clients with a remote network monitoring service. This service is designed to address the need for organizations to have their network monitored due to lack of internal resource. Computrad can tailor the Remote support service to the customers needs, whether on an advisory basis, or a fix and advise. Computrad will then allow our engineers to monitor and access any remote network in real time, thus saving the customer the need for costly network monitoring tools and expensive resources.

Our consultants can also be used in a variety of applications from managing changes, creating strategies, creating tenders, conducting network audits, managing and installing rollouts of servers / software to simply replacing staff on leave or on holiday. For longer periods of consultancy, special rates can apply.

Computrad believe that the initial installation and configuration of any system is the first important step to a reliable IT infrastructure. The engineers are cross-trained in all of our different solution areas, although each engineer chooses a particular area in which to become a specialist in. This means that all our engineers have had training in the disciplines that Computrad undertake and are prepared for the many and varied situations they may encounter.

There is no secret to Computrads success in the installation and configuration of IT systems and infrastructure. Every installation is treated separately and is based on agreements on acceptance criteria between Computrad and the customer. Before an installation commences, Computrad and the customer will agree on acceptance levels of the system being implemented, and the acceptable functionality of the solution being provided. Only when these levels have been achieved is the installation deemed to be complete and the system is then formally handed over to the customer. The system is then covered by a support agreement. This simple process eliminates any grey areas as to what forms part of an installation and what doesn't.

Computrad can provide on site hardware maintenance support for a whole range of Data, Voice, Server, PC, Laptop, Printers and peripheral products including Cisco, 3COM, Foundry, Alcatel, Madge, Siemens, Shiva, Avaya, Nortel Networks, HP, Compaq, IBM, and many more. The 24 x 7 response centre ensures that the engineers are dispatched with the correct spares so as to ensure that the problem is fixed on the first visit, thus keeping downtime to a minimum.

• Remote System Support
• Technical & User Training Courses
• Consultancy Services
• Infrastructure Design & Implementation

For further information please call us on +44 (0) 208 568 2223