Nortel Networks Succession

Nortel Networks Succession

Nortel Networks Succession Voice over IP portfolio of products, services, and solutions for service providers and enterprises includes: softswitches, call servers, gateways, IP switching, routing, firewalls, and clients. In each case, the Succession VoIP portfolio is enhanced by the products and services of Nortel Networks Multimedia Communications portfolio.

A voice-centric portfolio of solutions that supports a full compliment of call servers, gateways, IP switching, routing & firewalls, multimedia applications and clients that converges networks and spans multi-vendor environments.

Nortel Networks is driving next-generation networks through Voice over IP (VoIP) solutions for businesses of all sizes. We offer customers a choice in deployment options, with a full suite of business-building applications for revenue-generating opportunities, while delivering cost reductions.

Businesses can choose to IP-enable their existing communication system, optimizing their current infrastructure investment, or start fresh with a pure-IP solution. Some businesses deploy telephony networks while considering IP for the future, and others extend the benefits of VoIP to customer contact centers. No matter the choice, VoIP solutions deliver the flexibility, reliability, and investment protection you expect from Nortel Networks.

Our VoIP offering is enhanced by multimedia services, which remove the barriers of distance and location with applications including video conferencing, instant messaging, collaborative whiteboarding, and dynamic call handling.

Business Communication Manager IP Telephony Solution

IP-enabled communication system integrates voice and data functionality into a single platform for small and medium sized businesses, as well as multi-site and branch offices. BCM provides both packet and circuit switching for voice calls.

Business Communications Manager (BCM) delivers small/medium-sized businesses and branch offices the only converged voice/data solution in the industry, providing a choice of IP-enabled or pure-IP strategy. Leveraging existing Meridian, Norstar, and Succession 1000 investments, BCM has the capabilities businesses need including telephony, unified messaging, multimedia call center, interactive voice response, IP routing and data services such as firewall, wireless, and more.

Features and Benefits:-

• Cost-effective scalability from 10 to 200+ stations using a mix of digital and IP stations.
• Simplified network infrastructure cuts costs by connecting IP phones over the LAN wiring system, seamlessly extending features to multiple sites through IP connectivity and streamlining network management. IP trunking enables a business to optimize network bandwidth and reduce network costs.
• Redundancy options, including power, fans and hard-drive, automatically detect failures and switches over seamlessly without any loss of service. This optional feature provides protection where security and reliability are the key drivers to communications systems.
• Browser-based management simplifies installations, and provides an intuitive, wizards-based method of managing the network from any Web-enabled workstation.
  
  
• Unparalleled telephony features - with the most complete telephony feature offering for small sites, no business has to make compromises on how to process critical customer calls.
• Full suite of applications - including voice messaging, unified messaging, interactive voice response, multimedia call center and wireless, enable your business to streamline costs, be more productive, and better serve customers.

IP Telephony supports powerful new e-business applications that level the playing field with larger competitors, extend network services to remote workers, increase portability, simplify moves and changes, and eliminate toll charges on site-to-site calls.

Universal Internet Access for all connected users and workstations, including access to corporate intranets, support for intra-site Virtual Private Networks (VPNs), and remote connectivity for mobile or home users.

Call Center Applications combine the reach of the Web with personalized agent interaction and customer support.

Wireless Solutions break the chains that tie users to their workstations, giving Call Center agents hands-on access to samples and supporting wireless scanners for efficient inventory procedures.

Hybrid Environment leverages existing investments in Meridian, Norstar and Succession 1000 systems, offering a future-proof migration strategy.

Unified Messaging allows users to manage all their voice, fax, and e-mail messages from a single application on their multimedia-equipped PC or laptop.

Interactive Voice Response allows businesses to offload routine transaction and customers to access pertinent information 24 hours a day, 365 days a year.

Centralized Voice Mail and Management The networking capabilities of IP telephony make centralized applications for messaging and management more cost effective than ever before. Enterprises receive the benefits of standard greetings, global administration, and a common interface across their network.

Multimedia Communications Portfolio

Nortel Networks Multimedia Communications portfolio includes carrier-hosted and enterprise multimedia services solutions that unleash communications simplicity and productivity for enterprise and residential subscribers. This portfolio leverages the emerging industry standard Session Initiation Protocol (SIP) to deliver multimedia services including voice, call management, desktop video calling, collaboration tools, and personalization services.

Multimedia Communications Server 5100

Multimedia Communication Server 5100 - A multimedia communications and collaboration applications delivery solution (formerly known as the Succession Multimedia Xchange or Succession MX) for Enterprises that seamlessly delivers converged multimedia services to employees regardless of their work location.

The Multimedia Communication Server (MCS) 5100 drives VoIP networks, delivering multimedia and collaborative applications to the enterprise on an "open" platform that supports industry-standard protocols, including SIP and H.323. Capabilities of the MCS 5100 include mobility, collaboration, presence, messaging and video services.

Key Features:

• Delivers Multimedia applications and productivity tools such as video conferencing, whiteboard and file exchange, Instant Messaging
• Supports open protocols - SIP and H.323 and is hardware independent, ensuring lowest cost of ownership.
• Offers OAM&P support with industry-standard interfaces for fault management and provisioning.

A next-generation Multimedia Services platform that brings productivity, mobility and personalized applications to business. Improving the way businesses work, think and compete.

Applications include:

• High-powered collaboration tools
  
  
  • Video conferencing
  • Audio and video streaming
  • Whiteboard and file exchange
    
    
• Messaging
  
  
  • Instant messaging
    
    
• Telephony Services
  • Call redirect and Call forward
  • Conferencing
  • Call hold and waiting
  • Multiple server registration
  • Real-time call management and much more...
    
    
• Mobility
  • Dynamic registration
  • Find me/follow me
    
    
• Personalization with Personal Call Agent
• Ubiquitous access to telephony and multimedia applications irrespective of where the workplace is - office, home, remote business travel
• Hardware independent, ensure lowest cost of ownership
• Flexible and scaleable, from small/medium business to very large enterprise
• Network consolidation of voice, multimedia and data over secure IP networks, result in enterprise's reduced TCO, network complexity, greater ease of integration and administration with major savings in adds, moves and changes
• Cost savings advantages, including the elimination of high-cost Macs, interoffice long-distance charges and reduction in leased line charges
• Choice - 'Evergreen' commitment - the MCS 5100 platform is ideal for both Greenfield and current Nortel Networks Enterprise environments; bring the richness of multimedia and collaborative services to today's enterprise user
• Evolving current customer networks and applications to next-generation Multimedia VoIP networks with leading-edge SIP applications

Succession Internet Telephone Portolio

The Succession Internet Telephones Portfolio provides a full range of IP desktop devices including Internet Telephones and software clients running on a PC.

Nortel Networks i2000 series of cross-platform Internet Telephones is capable of supporting the comprehensive telephony features and applications available with Meridian 1, Meridian SL-100, Business Communications Manager, Succession 1000, Multimedia Communication Server 5100, as well as Nortel Networks Carrier-based platforms.

The Succession IP desktop portfolio includes:

i2002 Internet Telephone. A multi-line IP desktop telephone with an integrated LCD display screen. The i2002 is a full-featured, mid-range IP desktop solution ideally suited for moderate call volume users such as office managers and technical specialists. The i2002 Internet Telephone is a standards-based, Internet Protocol, desktop telephone that connects directly to the Local Area Network (LAN) via RJ-45 connector. Currently supported on the Succession product portfolio (Business Communications Manager and Succession 1000), the display-based i2002 Internet telephone is ideally suited for moderate call volume users, such as office professionals and technical specialists. Key Features: Basic and advanced telephony features, such as forward, transfer, audio control center, and distinctive ring tones, improve interpersonal communications Context-sensitive softkey arrangement for controlling display-based features for improved productivity Reduced enterprise installation costs by only requiring a single Cat. 5 cable drop to the desktop for telephone and co-located PC. Full-duplex hands-free is crystal clear by incorporating a narrowband speaker in combination with acoustic echo cancellation
i2004 Internet Telephone. A professional-level, multi-line telephone featuring a large LCD display screen capable of supporting multiple fields of information to maximize high-value eBusiness applications such as CallPilot Unified Messaging, Symposium Call Center services and emerging new services. The i2004 is ideally suited for high call volume users such as executives, professional managers, administrators or call center agents. The Nortel Networks i2004 Internet Telephone delivers traditional business communications in a network controlled by a Nortel Networks Business Communications Manager, Meridian 1, or Succession 1000. The i2004 is directly connected to the LAN via a 10/100 BaseT Ethernet connection, offering simplified management and reducing the time and cost associated with moves, adds and changes.
i2050 Software Phone. The i2050 Software Phone has been designed for a broad range of workplaces, mobile workers and telecommuters. This software-based solution transforms your laptop or desktop PC into a converged voice/data communications platform. When deployed with the enhanced USB audio kit, the i2050 software phone delivers superior voice quality along with virtually the same functionality as the Nortel Networks i2004 desktop telephone.

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